Introduction

This Privacy Statement applies to the capricepaper.com.au website and to all business activities of Caprice Paper Products Pty Ltd (Caprice), ABN 94 007 384 563, to the extent that they affect or involve the collection, use, disclosure or handling of personal information.

Caprice understands the importance to its clients of the discreet and confidential handling of their personal information. It is Caprice's policy to comply with the requirements of the Privacy Act 1988 and the National Privacy Principles contained in that Act in all activities of Caprice involving the collection, use, disclosure and handling of personal information.

In this Privacy Statement, personal information means information or an opinion (including information or an opinion forming part of a database), whether true or not, and whether recorded in a material form or not, about an individual whose identity is apparent, or can reasonably be ascertained, from the information or opinion (source: Privacy Act 1988).

Collection

Whether for Caprice or its clients, Caprice will collect personal information by lawful and fair means and not in an unreasonably intrusive way.

Where practicable, Caprice will make known the purpose for which it is collecting personal information and will collect personal information concerning an individual only from that individual, except as required for validation of information.

Use and Disclosure

Caprice will not use personal information concerning an individual for a purpose other than the primary purpose for which it was collected, unless Caprice has obtained the consent of the individual to the use of that information for a secondary use, such as direct marketing.

If it is not practicable to obtain the individual's consent and the individual has made known to Caprice the individual's desire not to receive any further direct marketing communications, Caprice will cease any direct marketing communications to the individual.

Personal information collected and/or stored for one client is never used for or disclosed to another client or to any other third party except for those we have contracted third party services for the delivery and execution of Caprice's product offerings, except as required for validation of information.

Whilst your personal information, namely contact addresses, may be provided to these third parties to enable them to perform their agreed activities, they are bound by confidentiality and non-disclosure agreements and are prohibited from using the information for any other purpose. We also ensure that they are aware of our obligations under the Privacy Act and that they agree to be bound by these obligations.

Data Quality

Caprice will take all reasonable steps to ensure that personal information that it holds is accurate, complete and up-to-date.

Data Security

All reasonable steps have been undertaken to ensure that Caprice databases maintained are protected by secure network links, which are complemented by hardware and software encryption, password protection, virus protection and internal quality procedures. All Caprice staff are required to sign confidentiality undertakings which extend to client information.

Openness

On request by individuals, Caprice will make known to those individuals the types of personal information it holds, the purpose for which it is held and how Caprice collects, holds and uses that information.

Access and Correction

On request by an individual, but subject to the exceptions prescribed by the National Privacy Principles, Caprice will provide the individual with access to their personal information and will allow that individual a reasonable opportunity to correct any inaccuracies or out-of-date information.

A request for access to the personal information held by Caprice concerning an individual can be made by that individual to Caprice Head Office on the numbers and address mentioned below.

Identifiers

Caprice will not use tax file numbers or other government-issued identifiers, other than the ABN, to identify a record of personal information relating to an individual.

Anonymity

Where practicable, Caprice will maintain the anonymity of an individual in a database of personal information unless the identity of the individual is necessary to perform a lawful activity.

Transborder data flows

Caprice will not transfer personal information relating to an individual outside Australia unless the individual has consented to such a transfer or Caprice has satisfied itself that the recipient of the personal information will uphold principles for the handling of personal information which are similar to the National Privacy Principles.

Sensitive and Health Information

Caprice will apply particularly stringent procedures to its collection, use, disclosure and handling of any personal information which includes sensitive information (e.g., information concerning race, religion, political affiliations) or health information (e.g., information concerning an individual's medical condition).

Subcontractors

Caprice requires strict compliance with the National Privacy Principles by all of its subcontractors.

Contacting Caprice

Any questions or comments concerning Caprice's privacy policies and practices, any requests for access to an individual's personal information held by Caprice and any general privacy inquiries should be addressed to:

Caprice Paper Products Pty Ltd
PO Box 80
Croydon Vic 3136 Australia
Phone: +61 3 9725 3522
Fax: +61 3 9722 9844
Email: bryan@capricepaper.com.au

Version

This Privacy Statement was last updated on 12th July 2002.